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Telephony

Telephony

Soyuz Tec can provide you with the right communications solution for your business. Whether you are a small company looking to grow or a large organization with numerous offices worldwide, we will recommend the right telecoms solution, which has the flexibility to grow with you and meet your future requirements.

Features

Auto Attendant

Allow callers to be transferred to an extension, without going through a receptionist.

Call Recording

capture every phone conversation automatically

Call Routing

This system can be set up so that a caller is routed to a specific person or team

Call Management software

allows you to manage, analyze and
control your calls

Voicemail

allows voicemail to be left and picked up on any device

Information

Music on hold & Interactive voice menus Handle Calls Professionally

TAILORED SOLUTIONS TO FIT YOUR BUDGET

Services Offered

  • Assisting in the PABX/PBX planning process, ensuring maximum uptime
  • New PABX/PBX system installation
  • PABX/PBX Relocation & Re-installation
  • Cabling and re-cabling businesses
  • Emergency call outs and fault fixing
  • Supply of business phones, accessories and parts
  • Annual Maintenance contract service and health check

At Soyuz Tec, we have experienced and fully qualified telephone phone engineers. As such, we can deliver telephone system support, repairs, phone system maintenance and management.

Installation and Configuration

Soyuz Tec has its own team of Installation Engineers that carry out installation and Configuration services. Every communication server we offer can communicate via traditional lines as well as via VoIP lines. Depending on your needs and budget, we propose a tailor-made solution.

PABX/PBX Relocation & Re-Installation

Soyuz Tec has assisted thousands of businesses in their PABX moves, whether it be a small business entities or a multi-building corporate campus our team of expert PABX technicians and project managers are carefully trained to manage your PABX/PBX relocate

Emergency call outs and fault fixing

Call us on +97142693234 and we will be able to offer technical support, emergency fault fixing and diagnosis as well as setting up remote working.

Annual Maintenance contract service and health check

To avoid the potential loss in business from a system failure, we recommend an ongoing maintenance contract. For instance, with an telephone system

Maintenance package you will get:
• 365-day support (where available)
• Support for manufacturer discontinued equipment
• Once a year system health check

Brands & Models